Refund policy

Not Happy with Product! 


No Refund against product purchased on installment

Replacement is accepted for products purchased on installment. To Replace product please contact within 12 hours of receiving item. After that no claim is accepted.

To see product physically please visit our shop FD56A in dragon Mart 2 Dubai with name of Kaneez Decoration materials and partitions Trading LLC

No problem Contact Customer Care within 12 hours of delivery.

Product will be returned on following terms.

Our policy lasts 12 hours. If 12 hours have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of customize goods are exempt from being returned. Our most of items Room Dividers, 3D panels painted, Cut to Size Mashrabiya, Custom cut laser material are non-returnable.

No return applicable on all Printed and metal non metal Wall art after 12 hours of delivery.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 12 hours after delivery

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. please contact us at

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged at the time of delivery. once material delivered United Technical Services will not refund/return after receiving in good condition within 12 hours. If you need to exchange it for the same item, send us an email or contact customer service & send your item to: United Technical Services

Buyer will pay handling/shipping/courier/ customs fee or any other charges if exchange accepted by company.

Note: refund will be issued within 3 days after inspection of returned item. No cash refund is applicable. Only bank transfer.


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